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Returns Policy

Were are here to provide building materials and tools with SERIOUS SERVICE

  • If you purchase and you dont need it - Let us know! - hassle free returns
  • If you need it super quick - Let us know! - we can have it sorted
  • If you cant find what you need - Let us know! - we may have it or can tell you how does
  • If you just need advice - Let us know! - we are tickled to help
  • .......the list goes on - we are here for SERIOUS SERVICE so contact us about anything!!


If you are not 100% satisfied with your purchase from Zelvi you can return it - NO PROBLEM for a full refund within 365 days of purchase. (Returns must be unused, in the state you received them, and in the original packaging & doesn't apply to CLASSIC products which have 30 days return policy.)  If you are unsure if your items will qualify for a full refund because of its - or its packaging quality please email us a photo to cs@zelvi.com.au 

The reason we are unable to provide 365 day return policy on all products is because of the shelf life of products and we cannot afford to have our customers receiving stock beyond anywhere near the end of its shelf life


Each product page will confirm if it is 30 or 365 day return policy